Contact information

Order Status

Please visit https://www.17track.net/en to track it online.

Other Questions

Our office hours are 9 am – 5 pm EST – we respond to most emails within a business day, but if you don't get a response from us, please check your spam bin!

Be patient my friend, we are doing our best to get back to you as fast as possible! Please do not send multiple emails as this could delay our response time.

Contact Information

Email: support@lumivalle.com
Phone: +86 150 7035 8947
Address: No. 718 Lianhua Street, Xinxing Subdistrict, Tianfu New Area, Chengdu City, Sichuan Province, China